Support & FAQ

Help Center

Fill out and submit this form to notify our tech team that you need support on the Hub. We will get back to you with a solution  as soon as possible. You are also welcome to give any feedback regarding your experience on the Hub so we can create a more user friendly and resourceful website.


Create a Hub Account

  1. Go to the home page on the Hub.
  2. Click Sign Up in the right corner.
  3. Fill out your personal info to create an account.
  4. Open the email sent to your inbox to verify your information.
  5. Activate your account.
  6. Log In to the Hub with your new username and password.
  7. Welcome to the Hub!

Become a Monthly Student

  1.  Go to
  2.  Click Join Now! on either the Home page or Courses page.
  3.  Add the Monthly Student membership to your cart.
  4. Complete your purchase to Sign Up.
  5.  After your purchase is confirmed, return to the Courses page in your profile.
  6. Now you will have access to all courses and course groups.
  7. Get started by clicking on the course you want to begin!

Complete a Course

  1. Go to your courses in the left sidebar menu on the Hub.
  2. Click the course you want to start.
  3. Join the course group and introduce yourself.
  4. Return to the course page.
  5. Download the course manual before starting the first lesson.
  6. Click ‘mark complete’ before moving on to the lesson quiz. You are required to do each section sequentially before moving on.
  7. Complete each lesson quiz in one sitting.
  8. Finish the video lessons and quizzes before moving on the the Final Reflection.
  9. Complete the Final Reflection in one sitting.
  10. Congrats on finishing the course!
  11. You can now download your certificate of completion and start a new course!


What do I get as a Monthly Student?

As a monthly student you get unlimited access to all The HUB courses and first access to each new course. You are also part of each course group when you are a monthly student with access to all student resources. With a Monthly Membership you will never miss the launch of new content, have access to all groups and surprise q&a's with instructors, special discussion groups and content community stretching across all of our course topics.

Help! I am having trouble purchasing a course.

Fill out our Help Center form at the top of the Support page to get personal help from someone on our tech team.

Do I need to renew my Monthly Student membership every month?

Once you sign up to be a Monthly Student you will be automatically charged each moth for your membership until you personally cancel the membership.